We are committed to protecting and respecting your privacy.
This policy explains when and why we collect personal information about people who supply us with products or services, phone our company or visit our website. It also details how we use the data, the reasons why it may be disclosed to others and how we keep it secure. On some parts of our website we ask you to register and if you do we ask for your name, email address, geographical address and other personal information.
Please do not submit any personal data to us if you do not wish us to collect it. By using this website you agree to our policy.
How do we collect information from you?
We obtain information about you when you use our website, for example, when you contact us about our services, vacancies, use our twitter account or other on-line services. We will also collect personal information about you if you phone, e-mail the organisation or you supply us with products or services.
What type of information do we collect?
The type of personal information we might collect would include your name, address, e-mail address, telephone number, fax number, IP address, web pages you accessed, when and for how long.
How do we use your information?
We may use your information to help us understand more about how our website is used, to improve our site and to send you information about us, events, campaigns or items which we think may be of interest to you, both electronically or otherwise. Your information may be stored in a CRM system for internal record keeping.
We may also process enquiries related to our services, job applications, seek your views on the services we provide and manage a contract entered into by you and us.
Unless you have informed us that you do not wish to receive further information about our services, we may send you direct mail.
We do not utilise automated decision-making processes.
Information is retained for as long as is necessary for the function it was obtained for or as required by law or professional regulation.
Who has access to your information?
Your information will be shared internally, including to the sales team, marketing, quality and management provided the information is necessary for the performance of their job role.
Your information may also be shared with third parties i.e. for the purposes of some special events or activities. When we use third parties only the information that is necessary to deliver the service is provided to them. Agreements are in place with these providers that they also keep your information secure.
We may transfer your personal information to a third party as part of a sale of some or all of our business and assets or if we are under a duty to disclose or share your personal data in order to comply any legal obligation to do so. We will however take measures with this third party with the aim of ensuring your privacy rights continue.
We do not send any information outside the European Union.
How we keep your data secure
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online
As a data subject you have the following rights: You can
- have access to and obtain a copy of your data on request;
- require us to change any incorrect or incomplete data;
- require us to delete or stop processing your data;
- object to the processing of your data if the organisation is relying on its legitimate interests as the legal ground for processing;
- ask the organisation to stop processing your data for a period if data is inaccurate or there is a dispute about whether or not your interests override the organisations legitimate interests
If you would like to raise any query regarding any of these rights please contact email@example.com
If you believe that that the organisation has not complied with your data protection rights, you can complain to the Information Commission.
The information collected by cookies is not personally identifiable; it includes general information about your computer settings, your connection to the internet (e.g. operating systems and platforms, IP address), your browsing patterns and timings of browsing on our website and your geographical location.
Social Network Sharing
We encourage users to share our content and/or like our profile on the popular social media website of Facebook, Twitter, Youtube, Google+ and LinkedIn. In order to make ‘social sharing’ accessible, our website utilises widgets either provided directly from the social networks and/or via amalgamative widgets from third parties such as AddThis. Cookies and privacy implications from the social networks vary and will be dependent on your nominated privacy settings with each social network. Social sharing buttons will only deploy cookies if you are signed to that respective social network at the time of being on our website.
How to make contact?
Any questions regarding this Policy should be directed to firstname.lastname@example.org or Gavin Jones, Nursery Court, London Road, Windlesham, Surrey, GU20 6LQ
The data representative is Karen Bish.
This policy is reviewed on a regular basis and may be changed. You are therefore advised to re read this page occasionally to ensure you are still agreeable to its contents.
Last Review 23.05.18